After onboarding, if a distributor resigns or discontinues business with the company, a Full & Final Settlement (F&F) process is initiated to ensure a transparent and accurate closure of all financial and material obligations.

Scope of Full & Final Settlement

The settlement process comprehensively covers the following:

• Distributor Stock 
• Security Deposit Adjustment
• Material Claims
• Scheme / Incentive Claims
• Ledger Balance Settlement

Each component is verified through a structured assessment to ensure fairness and compliance with company policies.

Dispute Resolution & Escalation Workflow

In case the distributor disagrees with any claim or assessment, the system provides a defined dispute resolution workflow. This ensures that concerns are reviewed objectively and resolved in a timely manner.

If required, the system is capable of initiating appropriate legal action, strictly as per applicable laws and contractual terms.

Stakeholder Involvement

To maintain transparency and accountability, all relevant stakeholders are involved throughout the process, including:

• Sales Manager
• Finance Team
• Legal Team
• Material Management Team

This structured approach ensures a smooth, controlled, and compliant exit process, protecting the interests of both the distributor and the company.